In this week’s episode, we look at fear both as a vital response and how fear can hinder us.
Read MoreMt Druitt Medical Centre
253 Beames Ave Mt Druitt NSW 2770
02 9625 8888
About Us
Our goal is to achieve the best possible patient experience, the best possible practice population outcomes and best team satisfaction. Whether you are a patient here or a team member, this is part of your Mt Druitt Family
Your Medical Home
This practice was established in 1965, and has been serving the people of this area continuously from this time. We see our role as helping you to be as healthy as you can be. To do this, we have a highly-committed practice team made up of different health professionals, working closely together. This allows us to better provide holistic healthcare, assisting you in staying well. Our aim is to prevent illness where possible, or achieve the best possible outcomes where it cannot.
We have built our practice around the model of the Patient-Centred Medical Home.
A patient-centred medical home is the general practice which is chosen by a person to be responsible for their ongoing, comprehensive, whole-person medical care. In a medical home, patients and their families have a continuing relationship with their GP and the general practice team. The whole team co-ordinates the care needed to optimise health. The following links explain more about the medical home model:
Flu vaccine avaliable
The 2021 flu vaccine is available for all patients 65 years and over or patients with a chronic health condition, children under the age of 5, Pregnant women and Aboriginal and / or Torrens Strait Islanders .
Please call 02 9625 8888 for an appointment.
Please call 02 9625 8888 for an appointment.
Face masks
Face Masks
Please bring your own mask when visiting the practice.
Wearing a mask helps to reduce community transmission! Masks are to be worn as per government instructions whilst at the practice for anyone over the age of 12. There will be masks available for a gold coin donation to a charity chosen by the practice. For more information about masks click here.
Please bring your own mask when visiting the practice.
Wearing a mask helps to reduce community transmission! Masks are to be worn as per government instructions whilst at the practice for anyone over the age of 12. There will be masks available for a gold coin donation to a charity chosen by the practice. For more information about masks click here.
cOVID-19 VACCINATION UPDATE
There has been a lot of publicity on the risk of blood clots and other side effects with this vaccine. ATAGI have revised their advice on this For more information - click on this link : Updated ATAGI Advice
The summary is
- At the current time, use of Comirnaty COVID-19 vaccine (Pfizer) is preferred over AstraZeneca COVID-19 vaccine in adults aged < 50 years who have not already received a first dose of AstraZeneca vaccine. This is based both on the increased risk of complications from COVID-19 with increasing age (and thus increased benefit of vaccination), and the potentially lower, but not zero, risk of TTS with increasing age.
- COVID-19 Vaccine AstraZeneca can be used in adults aged under 50 years where the benefits are likely to outweigh the risks for that individual and the person has made an informed decision based on an understanding of the risks and benefits.
- People who have had their first dose of COVID-19 Vaccine AstraZeneca without any serious adverse effects can be given their second dose. This includes adults under 50 years of age. People who have had blood clots associated with low platelet levels after their first dose of COVID-19 Vaccine AstraZeneca should not be given their second dose.
COVID-19 Vaccine information update
The Mt Druitt Medical Centre will be providing Covid-19 Vaccinations clinic for everyone OVER 50. Please call 02 9625 8888 to book your appointment. We are now providing vaccinations to everyone 50 years and older. We are currently only able to offer the Astra Zeneca Vaccine. We have applied to be able to deliver the Pfizer Vaccine to under 50's as well but will not know if we can do this till July.
The Covid -19 vaccine program will be ongoing for many months.
Vaccines give very strong, and sustained, protection against the severe forms of COVID-19. Every person who is vaccinated will be helping to protect the health of their family, friends and community.
From 8 June 2021, the following people will be eligible for the COVID-19 vaccine: - Currently register through here : Health Direct Eligibility Checker
- All adults aged 40-49
- All Aboriginal and Torres Strait Islander people aged 16 to 49
- NDIS participants aged years 16 and over, and carers of NDIS participants of any age
- Temporary visa holders aged under 50 years who are currently in Australia and have been approved for return travel to Australia through the travel exemption process.
- All adults aged 50 and over
- Quarantine and border workers
- Health care workers
- Aged care and disability care residents and staff
- People aged 16 and over with an underlying medical condition or significant disability
- Critical and high risk workers aged 16 and over including defence, police, fire, emergency services and meat processing
- Individuals with an Australian Border Force outwards travel exemption in an eligible category
It will take us some time to get all eligible patients vaccinated.
You can use this link to check your eligibility Health Direct Eligibility Checker
40-49 Years
Vaccinations are currently available through the NSW Health Vaccine hubs. You can register for these here :
https://apply.service.nsw.gov.au/covid-vac-register
or
Check eligibility and book through this link Health Direct Eligibility Checker
We will update this information on a regular basis. Thank you.
Events
Online Group Sessions on Weight loss and Diabetes Prevention
We are about to commence the 3rd group for the Shared Medical Appointments (Facilitated group sessions) On weight management and diabetes risk reduction
- Date: 1/07/2021 07:00 PM
- Location: Online Event
Read More
Tickets
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SMA Sessions
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Gallery
The Practice is designed to accommodate a collaborative team based approach - where your care team starts at the front desk, aiming to provide a holistic and proactive approach to all aspects of health
News
There is no magic diet. In all studies comparing diets, there is no single best diet. Losing and maintaining a healthy weight involves looking at all the factors which come into play, which is often too much to be done in a single consultation. Shared Medical Appointments are a proven way to make these changes happen
Read MoreGood Friday 2nd April , Closed Easter Saturday , Sunday Closed Easter Monday 5th April Closed
Read MoreLearned helplessness is perhaps something we have all experienced in one way or another. In this week’s episode, we look at what this means and how to discover or rediscover one’s capacity.
Read MoreExercise is one of the most important ways you can help to improve and prevent arthritis
Read MoreThis episode aims to encourage you to acknowledge your story and visit the narrative you tell about yourself and your life. As the saying goes when life gives you lemons make lemonade.
Read MoreWearing a mask helps to reduce community transmission! Masks are to be worn as per government instructions whilst at the practice for anyone over the age of 12. There will be masks available for a gold coin donation to a charity chosen by the practice.
Read MoreOur Practice Platform wins ADHA Innovation Challenge Award 2020
Read MoreWith Christmas just around the corner, boundaries might just be a topic worth covering. While boundaries are required all year round, I wonder if holidays and events can highlight our need for boundaries all the more. While boundaries are required to show what we are willing to tolerate, boundaries can look different for each individual and circumstance.
Read MoreOur Team
Our practice team have come together with the specific skills needed to partner with you in managing your health. We have a tightly integrated, collaborative team of specialists in General Practice, Nutrition, Exercise, Medication Management and Psychological wellbeing to help you stay healthy
Our Services
Our team offers a broad range of health services designed to assist you whether you are unwell or trying to stay as healthy as you can be.
Health Checks
Regular check ups are for preventing illness, staying healthy as well as detecting anything which may need to be done to keep you well
Learn MoreQuit Smoking Counselling
Your GP is here to help when you are ready to quit smoking. They can walk you through and support your decision to quit smoking.
Dietary Advice
Our Dietitian and Nutritionist Dea Krismarietta sees patients for a range of dietary issues : Diabetes , Weight loss, Weight gain, Vegetarian diets, Heart health, Sports nutrition, Coeliac disease , Irritable Bowel Syndrome and Food allergies.
ECGs
An electrocardiogram (ECG) is a simple test that can be used to check your heart's rhythm and electrical activity. Sensors attached to the skin are used to detect the electrical signals produced by your heart each time it beats.
Spirometry
Spirometry is the most common of the pulmonary function tests. A spirometry measures the lung function specifically the amount and /or speed of air that can be inhaled or exhaled. Spirometry is helpful in assessing breathing patterns that identify conditions such as Asthma, Pulmonary Fibrosis , Cystic Fibrosis and COPD.
Skin Cancer Treatment
Our GP's can perform a full skin check and examine any lesions of concern. They are also able to treat skin lesions with cryotherapy or minor surgery - such as excision of small skin cancers. We like to make sure we have adequate time to do this properly. If you would like a full skin check, please make sure to book a LONG APPOINTMENT for this
Learn MoreMinor Surgery
At Mount Druitt Medical Centre, our doctors are are able to perform simple surgical procedures under local anesthetic. Our team are trained an experienced in procedures such as skin cancer excisions and wound care.
Exercise & Training Advice
An Accredited Exercise Physiologist (AEP) is an Allied Health Professional who specialises in exercise advice.
Learn MoreWork Injuries
In Work Cover cases, an injured worker will rely on their GP for advice, coordinating medical treatment and services, and to assist with their overall recovery, rehabilitation and return to work.
Learn MoreMen's Health
Men's health includes: Prostate screening, Bladder problems, Pelvic pain ,Erectile dysfunction, Sexual problems and STD assessments, Cardiac assessments, General health checks, Preventative health screens, Bowel cancer screen, Blood pressure checks.
Women's Health
Women's health includes :Cervical screening, Sexual problems, Contraception, Pregnancy, Ovarian Cysts, Ovarian Cancer, Period problems and Menopause.
Cervical Screening Tests
The Cervical Screening Test changed on 1 December 2017 to improve early detection and save more lives. All women aged between 25 and 74 years are now invited to have a Cervical Screening Test every five years, instead of a Pap test every two years. The Cervical Screening Test detects HPV infection. HPV is a key risk factor in the development of cervical cancer. Even if you are vaccinated against HPV you need to participate in regular cervical screening.
Counselling
Carmen Debono , Master of Counselling (process) offers a warm and professional counselling experience for women. Practicing in Western Sydney and provides online counselling in the comfort of your home or office anywhere in Australia. Consultations are usually 55 minutes in duration at A$70. Carmen uses an integrated client-centered approach and provides counselling for the following: Anxiety, Stress management, Loss, Relationship challenges, Depression, Life transitions, Greif, Identity/ Self esteem and Goal setting.
Immunisations
The NSW Immunisation Program provides the community with protection against vaccine preventable diseases through initiatives targeting infants, adolescents, adults and at risk persons in line with the National Immunisation Program. This program is available through your GP.
Travel Health & Advice
If you travel outside Australia, you may get sick from a number of diseases that are preventable by vaccination. Different vaccines are needed for certain countries. You should consult your GP six to 12 weeks before you travel.
Antenatal Shared Care
Antenatal shared care (shared care) is joint care of a pregnant woman by her GP and the hospital antenatal clinic. Antenatal shared care creates the opportunity to practice collaborative obstetric care by combining the varied skills of each profession.
Diabetes Group Sessions
Your GP can refer you to either a diabetes educator, dietitian or exercise physiologist for an assessment. This involves taking a comprehensive history, identifying individual goals and preparing you for an appropriate group services program.
Douglass Hanly Moir Pathology
Our pathology collection room is open Monday to Friday from 8 am to 12 noon.
Chronic Disease Group Sessions
The care delivery team for SMAs is typically led by a general practitioner (GP) or advanced practice nurse. The team can include a group facilitator (eg. psychologist, nurse, diabetes educator) and sometimes a pharmacist, dietitian, exercise physiologist or other allied health professional (AHP).
Patient fees for consultations
We bulk bill Pension card holders, Health Care card holders, Children 16 and under and DVA card holders. For all other patients there are fees payable at time of consultation. We can process Medicare rebates at payment.
More about us
Appointment System
In order to give you the time you need, we prefer to see patients by appointment
Learn MoreTelehealth - Phone and Video Consultations
We are happy to provide phone or video consultations to regular patients of the practice
Learn MoreRecalls and Reminders
Part of our commitment to better health includes proactively addressing your health needs
Learn MoreHouse Calls
House calls are available if you are unable to attend the surgery due to a serious medical reason.
Learn MoreCommunication
Need assistance with communication? If you have difficulties with hearing or language, assistance with communication is available through the National Relay Service or the Phone Interpreters service. Please let our reception staff know if this is needed.
Urgent Clinically Significant Results
If your results are significantly abnormal or urgent, a doctor from this practice will contact you. Please make sure your contact details are up to date. You may also be able to discuss these results with your team by phone or video consultation
Training of Students
We see training of the future health workforce is part of our responsibility
Learn MoreCareMonitor : Remote Monitoring and Patient Partnership Application
Health care works best when there is a good team partnership. We use a Patient Provider Partnership Platform called CareMonitor to assist in health management
Learn MoreMore About Us
Appointment System
In order to better manage your health, we do have an appointment system
This assists us to spend time with patients where it is needed. While we do prefer you to ring beforehand, should you require urgent treatment, we will always fit you in. Just let our receptionists know if you need to be seen quickly.
We understand that no-one likes to be kept waiting and would like to thank you beforehand for your patience. Unfortunately there are times when, because of the complexity or number of problems, a consultation may run over time. Please feel free to ring ½ hr before you come to check if there are any delays. If you need a longer consultation for any reason (eg Pap smears, complex or multiple issues), please do ask the receptionists for a longer appointment. This will allow us to spend the time we need to assist you. We would be grateful if you could let us know if you are unable to keep an appointment.
You can MAKE AN APPOINTMENT ONLINE by clicking HERE
We do not accept walk-in appointments.
This assists us to spend time with patients where it is needed. While we do prefer you to ring beforehand, should you require urgent treatment, we will always fit you in. Just let our receptionists know if you need to be seen quickly.
We understand that no-one likes to be kept waiting and would like to thank you beforehand for your patience. Unfortunately there are times when, because of the complexity or number of problems, a consultation may run over time. Please feel free to ring ½ hr before you come to check if there are any delays. If you need a longer consultation for any reason (eg Pap smears, complex or multiple issues), please do ask the receptionists for a longer appointment. This will allow us to spend the time we need to assist you. We would be grateful if you could let us know if you are unable to keep an appointment.
You can MAKE AN APPOINTMENT ONLINE by clicking HERE
We do not accept walk-in appointments.
Telehealth - Phone and Video Consultations
Sometimes it may not be possible to come into the practice.
In these situations we are able to arrange a telehealth consultation by phone or by secure video connection. Your privacy and the security of data is vital to us. For this reason we only use secure video connections via CareMonitor or HealthDirect Video Call. These can connect to either your computer or your mobile device.
You can make an appointment online for a phone or video consultation or contact the practice team should you need to access a telehealth consultation. We prefer to use Healthdirect Video Call, which provides a highly secure system, meeting all the Australian Privacy regulations and requirements.
1. When you book a video consultation you will be sent a hyperlink.
https://videocall.direct/trainingmtdruiit
Just log into this and you will see the next screen
2.
Click on START VIDEO CALL and ENTER YOUR DETAILS
3.
4. Then enter the waiting area and wait for your consultation to begin.
Help Guide on Video Consultations
Tips on Making the Most of the Video Consultation
In these situations we are able to arrange a telehealth consultation by phone or by secure video connection. Your privacy and the security of data is vital to us. For this reason we only use secure video connections via CareMonitor or HealthDirect Video Call. These can connect to either your computer or your mobile device.
You can make an appointment online for a phone or video consultation or contact the practice team should you need to access a telehealth consultation. We prefer to use Healthdirect Video Call, which provides a highly secure system, meeting all the Australian Privacy regulations and requirements.
1. When you book a video consultation you will be sent a hyperlink.
https://videocall.direct/trainingmtdruiit
Just log into this and you will see the next screen
2.
Click on START VIDEO CALL and ENTER YOUR DETAILS
3.
4. Then enter the waiting area and wait for your consultation to begin.
Help Guide on Video Consultations
Tips on Making the Most of the Video Consultation
Access to Personal Health Information and Privacy Policy
Your health record remains confidential and we do not share any information without your consent.
You are entitled to view your records and if you should need to view your records at any time, please talk to your doctor to arrange this. It is the policy of this practice to maintain security of personal health information at all times and to ensure that this information is only available to authorised members of staff. We abide by the National Privacy Principles.
You are entitled to view your records and if you should need to view your records at any time, please talk to your doctor to arrange this. It is the policy of this practice to maintain security of personal health information at all times and to ensure that this information is only available to authorised members of staff. We abide by the National Privacy Principles.
Recalls and Reminders
Part of our commitment to better health includes proactively addressing your health needs.
We routinely send out recalls for immunisations and pap smears and may from time to time need to contact you regarding other health checks. We also participate in National and State registers and reminder systems (Pap test registry and Immunisation Registry). Please help us by keeping your contact details up to date and let us know if you do not wish to be involved in this.
We routinely send out recalls for immunisations and pap smears and may from time to time need to contact you regarding other health checks. We also participate in National and State registers and reminder systems (Pap test registry and Immunisation Registry). Please help us by keeping your contact details up to date and let us know if you do not wish to be involved in this.
Urgent Clinically Significant Results
If your results are significantly abnormal or urgent, a doctor from this practice will contact you. Please make sure your contact details are up to date.
Communication
If you have difficulties with hearing or language, assistance with communication is available through the National Relay Service or the Phone Interpreters service.
Please let our reception staff know if this is needed.
Please let our reception staff know if this is needed.
House Calls
House calls may be available if you are unable to attend the surgery due to a serious medical reason.
House calls are available within a 5 kilometre radius. If you feel you need a house call, please contact the surgery before 12.00 pm. House calls are normally performed between 1.00 pm and 3.00 pm and are usually charged at the AMA rate, and available after discussion with the doctor.
House calls are available within a 5 kilometre radius. If you feel you need a house call, please contact the surgery before 12.00 pm. House calls are normally performed between 1.00 pm and 3.00 pm and are usually charged at the AMA rate, and available after discussion with the doctor.
Phone Enquiries and electronic communications
If you need to speak to a doctor urgently, and are unable to attend the surgery, please let the receptionist know and we will put you through to a doctor as soon as available. For non-urgent matters, it would help us if you rang between the hours of 12.00 and 1.30 as this will minimise the disruption to those with appointments.
We generally prefer to discuss any test results face to face, however there may be times when your doctor may advise you to ring for them instead (such as with Pap smears and some x-rays). We would be grateful if you could call between the hours of 1.30 and 3.00 for this.
We adhere to the Australian Privacy Principals , The Privacy Act 1988 and any state -specific laws.
The practice team does communicate electronically via SMS appointment reminders, via email if approved by all parties. The practice email is not to be used for any appointment enquiries or emergencies, the practice email is not monitored after hours.
After Hours Medical Attention
We have arranged for After Hours medical care to be provided by the National Home Doctor Service. If you require medical assistance when the practice is not open, a doctor may be contacted by calling 13-SICK (13-7425)
Pensioners and Medicare Care Holders are bulk billed.
Pensioners and Medicare Care Holders are bulk billed.
Training of Students
Quality training is a vital part of the future of health care in Australia.
Our practice team has a strong commitment to training, and will frequently host students from several health disciplines as well as engaging in post-graduate specialty training for doctors wishing to undertake their specialist training in General Practice. As a patient at this practice, you may be asked if you are willing to have a student "sit in" on a consultation. While we value your assistance, please feel free to decline this at any time. Your comfort and privacy as a patient must always take first priority.
Our practice team has a strong commitment to training, and will frequently host students from several health disciplines as well as engaging in post-graduate specialty training for doctors wishing to undertake their specialist training in General Practice. As a patient at this practice, you may be asked if you are willing to have a student "sit in" on a consultation. While we value your assistance, please feel free to decline this at any time. Your comfort and privacy as a patient must always take first priority.
CareMonitor : Remote Monitoring and Patient Partnership Application
We can better partner with you in your health when all team members are engaged in their healthcare
We use a Patient Provider Partnership Platform called CareMonitor, which allows you to enter your own measurements - be they weight, blood pressure, blood glucose levels, questionnaires, symptom scores or many other things. Your care team will then be able to review these results with you to assist you to make the best health choices.
CareMonitor was awarded the Australian Digital Health Agency's Health Innovations Award for 2020.
To learn more about this, have a look at the CareMonitor website www.caremonitor.com.au
We use a Patient Provider Partnership Platform called CareMonitor, which allows you to enter your own measurements - be they weight, blood pressure, blood glucose levels, questionnaires, symptom scores or many other things. Your care team will then be able to review these results with you to assist you to make the best health choices.
CareMonitor was awarded the Australian Digital Health Agency's Health Innovations Award for 2020.
To learn more about this, have a look at the CareMonitor website www.caremonitor.com.au
Feedback and complaints
We always strive to improve our services to you
If you have a comment or complaint, please contact our Practice Manager on 02 9625 8888.
If you have a comment or complaint, please contact our Practice Manager on 02 9625 8888.
Contact
- 253 Beames Avenue, Mount Druitt NSW, Australia
- 02 9625 8888
- admin@mtdruittmedicalcentre.com.au
- OPENING HOURS Mon - Fri: 8am - 6pm Sat: Closed Sun: Closed
Book Online
F.A.Q
Do you have a privacy policy?
Mt Druitt Medical Centre
Privacy Policy
Purpose
This pamphlet explains how personal information about you and your health is recorded and managed in our practice. We also have a written privacy policy describing how we manage personal information. You can receive a copy of our policy free of charge upon request or access it via our practice website.
Personal information
The ‘personal information’ we collect includes your name, date of birth, address/es, contact details, Medicare number, healthcare identifiers and health fund details. Medical information may include medical history and any care you may need. GPs need information about your past and present health in order to provide you with high-quality care.
Our practice follows the guidelines of the RACGP’s Handbook for the management of health information in general practice, 3rd edition (the Handbook). The Handbook incorporates federal and state privacy legislation, and the Australian Privacy Principles, which requires that your personal information is kept private and secure.
Your medical records
This practice takes steps to ensure that your medical records:
- are accurate, complete, well-organised and legible
- are up-to-date
- contain enough information to allow another GP to care for you
- contain a summary of your care
- can be used to remind you, with your permission, to return for follow up, check-ups and reviews.
If you wish to remain anonymous while accessing healthcare services, please talk to the practice staff.
Providing your information to other GPs
In this practice, it is normal for all GPs to have access to your medical records. If you have any concerns about this please discuss them with your GP or practice staff.
It is important that other people involved in your care, such as medical specialists and other healthcare professionals, are informed of the relevant parts of your medical history, so they can provide the best care for you. Your GP will let you know when this is necessary.
Providing your information to others
GPs respect your right to decide how your personal information is used or shared. For example, this may be sharing your health information with specialist doctors. Personal information that identifies you will only be sent to other people with your consent, unless there are exceptional circumstances. Gaining your consent is the guiding principle used by this practice in using and sharing your information.
Our practice will not share your personal health information with anyone else or another organisation unless:
- you have consented to this sharing, or
- they are legally obliged to disclose the information, in which case your GP will first discuss with you the information that she or he is legally obliged to disclose, or
- the information is necessary for you to obtain Medicare payments or other health insurance rebates, or
- there is an overriding public health and safety interest in the release of the information.
- you are informed and provide consent for this to occur, and
- the overseas country receiving the information has privacy laws that are very similar to the Australian Privacy Principles.
This practice may use patient health information to assist in improving the quality of care we give to all our patients, by reviewing the treatments used in the practice.
Your information held by the practice may be used in research projects to improve healthcare in the community; however, this information will not include data that can identify you.
The information used for research, including the publication of research results, will not be in a form that would allow you to be identified, unless the research serves an important public interest. In such cases, identifiable medical records can be used for medical research without your consent under guidelines issued by the Australian Government. Before providing such identified information, your GP will discuss with you the information that she or he is obliged to disclose.
Security of information in the practice
Australian privacy legislation applies to all personal health information recorded in electronic and paper records. All records must be kept secure to protect against unauthorised access. This practice complies with these requirements to protect your information.
What are your consult fees?
We bulk bill Health care card holders , Pension card holders and children 16 years and under.
For all other patients, please see below:
For all other patients, please see below:
| Type of consult | Time in mins | Private Fee | Gap | Medicare Rebate |
| Standard | 5-15 | $48.75 | $10 | $38.75 |
| Prolonged | 16-20 | $53.75 | $15 | $38.75 |
| Long | 21-30 | $95.05 | $20 | $75.05 |
| Comprehensive | 31-40 | $105.05 | $30 | $75.05 |
| Comprehensive | 40+ | $150.50 | $40 | $110.50 |
Do I need an appointment or can I just walk in?
Yes, you do require an appointment. A standard appointment is ten minutes but if you require more time with your doctor you can request a longer appointment.
If you require an urgent consult, please call and we can arrange an appointment with your doctor.
If you require an urgent consult, please call and we can arrange an appointment with your doctor.
If I want to speak to my doctor about my test results , what do I need to do?
If you require a phone consultation with your doctor, or you need to talk to your doctor over the phone. Please either contact reception or book a telephone consultation online.
Our practice has policies in place for follow up of your results. A recall and reminder system is in place to ensure continuity of care. For further information, please discuss with your doctor or ask reception.
Our practice has policies in place for follow up of your results. A recall and reminder system is in place to ensure continuity of care. For further information, please discuss with your doctor or ask reception.
What happens with a telephone or video appointment?
When you book a telephone appointment , your doctor will call you at the time of the appointment or closest to the time as possible.
For a video appointment , you will receive a link to use at the time of your appointment. Please click on the link with a device that has a camera and speaker, follow the prompts and wait for the doctor to also log into the video.
For a video appointment , you will receive a link to use at the time of your appointment. Please click on the link with a device that has a camera and speaker, follow the prompts and wait for the doctor to also log into the video.
Do you have translator services?
Should you require a translator for your consultation, please advise reception , so they can arrange this service for yo. For further information please ask our friendly reception staff.
I love my doctor, but sometimes I have to wait a long time to see them. Can you call me to let me know if they are running late?
We understand that your time is valuable and all doctors work hard to keep on time but there are times when doctors may run late due to emergencies or unforeseen circumstances we encourage patients to phone and see how their doctor is running prior to coming in if waiting might be a problematic, or if you live close to the clinic and it may be more convenient to wait at home.
